For those unfamiliar with NPS, it’s a widely used customer satisfaction metric that measures the likelihood of customers to recommend a company or its products to others. A score above 75 is considered world-class, indicating strong customer loyalty and satisfaction.
This achievement wouldn’t have been possible without the trust and support of the more than 3 000 board members across 400 organisations in 50 countries around the world using BoardClic. We’re deeply grateful to all of them for their trust and valuable feedback, which continuously help us to improve and grow. Thank you for your loyalty and support, it means the world to us!
At BoardClic, we are committed to helping boards around the world improve their performance and effectiveness. Our digital governance platform is designed to provide a seamless, intuitive and user-friendly experience for all users. We believe that our success is driven by our customers’ success, and we are proud to be a part of their journey.
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Expectations on boards rarely go down. Owners, regulators and employees all want more insight into how the board works, not just what it decides. Organisations are getting more complex to oversee, and individual directors are more visible than they used to be. Here are five trends shaping board governance, and what they mean in practice.
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